We want you to be happy with everything we do for you and our "Per4mance Pledge" assures that you will be.
1. On Time Guarantee - Your job is delivered on time or we give a 13% discount for every day it is late.
2. Quality Assurance Pledge- You'll never be embarrassed by poor quality, because your project is inspected twice before leaving our facility, and you receive a "Report Card" to rate our work. Guaranteed, or you don't pay.
3. Value and Purpose Pledge- In order to help you make decisions that are right for you, we'll ask how you're going to use your project, and do all we can to consult with you to ensure it's effectiveness. If we fail to ask, call us on it and we'll print your job for the cost of paper alone. You're welcome to comparison shop. If you find a better value for the same project, we'll refund the difference plus an extra 5% for your trouble.
4. Full Satisfaction Pledge- If you are less than thoroughly delighted with any aspect of the work we perform for you - the job, the service or the delivery - and we can't make it right, your order is FREE or charge. It's as simple as that.